Promotion actions

Promotion actions define what should happen when a promotion is applied to a customer's order. For example, a typical promotion action might be free shipping or a fixed percentage-based discount.

Promotion actions create adjustments on orders, line items, or shipping charges.

Create a promotion action

When you create a new promotion action for a promotion, you must go through the following steps:

  1. Create a new promotion or edit an existing promotion.
  2. Choose a promotion action type from the Add action of type drop-down menu.
  3. Choose from the available promotion calculators in the Calculated By drop-down menu.
  4. Set the discount amount for the current promotion action. This could be one of many types of discount depending on the promotion calculator being used. (For example, the amount could be a flat percentage or a flexible rate.)

Note that if you choose the promotion action type Free Shipping that steps 3. and 4. are not applicable.

Available promotion action types

When you add or edit a promotion, you can create promotion actions of four types:

You can have multiple promotion actions with different promotion action types on a single promotion.